Salesforce Registered Consulting Partner
Public Sector Solutions

Built for State & Local Government

Salesforce for the agencies that serve the public.

RK Rivera configures Salesforce for government — the offices that register, license, inspect, and support constituents. Built for oversight and compliance, and designed to reduce the load on your staff.

What agencies use it for
Register & licenseLobbyists, permits, and licenses
Serve constituents311, cases, and benefits
Oversee & complyInspections, grants, and audit trails
Public Sector Solutions

Configured Salesforce for government programs.

Purpose-built solutions on the Salesforce platform — designed around agency outcomes, transparency, and staff workload, and delivered in phases.

Lobbyist Management

Registration, disclosure, and oversight for lobbying programs — onboarding, approvals, payments, renewals, and a public directory.

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Licensing & Permitting

Applications, reviews, approvals, and renewals for licenses and permits.

311 Citizen Services

Intake and routing for non-emergency service requests, with status tracking.

Case Management

Track and resolve constituent cases end to end, with a clear audit history.

Grants Management

Administer grant programs from application through review, award, and reporting.

Constituent 360°

A single, unified view of every interaction a constituent has with your agency.

Also delivered
Benefits & EligibilityInspections & ComplianceInvestigative Case ManagementEconomic DevelopmentReal Estate Management
Why RK Rivera

A partner who understands public sector work.

We design for the people who run these programs — reducing manual workload, supporting oversight and transparency, and keeping compliance built into everyday work. Delivered in phases, so your agency sees value early.

✦ Salesforce Registered Consulting Partner · Founded 2017

Let's scope your agency's first phase.

Tell us which program is creating the most manual work, and we'll map a first phase that reduces staff load and stands up quickly.