Salesforce Revenue Cloud
Customer Asset lifecycle Management ( CALM )
CALM
WHAT IS CALM
It’s a feature available with Salesforce Billing Plus and Salesforce Billing Growth.
View Up to Date Subscriptions & Install Base
Understand product relationships across Salesforce or any integrated applications
Track Asset Lifecycle Changes
Key metrics as Initial Sale, Upsells, Downsells, Cross-Sells, Cancellations, Renewals etc. are performed over time
Understand Billing from a Customer Asset
See all related invoices lines and their outstanding balances in the context of the products that your customers have purchased
Architecture
Salesforce has taken a API First approach for Customer Asset Lifecycle Management. This means the integration layer must be built and tailored to a customer’s needs.
Contact RK Rivera to discuss how we can help your business use CALM by designing and building a Integration Layer suitable for your business needs.
CUSTOMER ASSET LIFECYCLE MANAGEMENT
