Salesforce Revenue Cloud

Customer Asset lifecycle Management ( CALM )

Salesforce Customer Asset Lifecycle Management 1
Salesforce Customer Asset Lifecycle Management 2

CALM

WHAT IS CALM

It’s a feature available with Salesforce Billing Plus and Salesforce Billing Growth.

View Up to Date Subscriptions & Install Base

Understand product relationships across Salesforce or any integrated applications

Track Asset Lifecycle Changes

Key metrics as Initial Sale, Upsells, Downsells, Cross-Sells, Cancellations, Renewals etc. are performed over time

Understand Billing from a Customer Asset

See all related invoices lines and their outstanding balances in the context of the products that your customers have purchased

Architecture

Salesforce has taken a API First approach for Customer Asset Lifecycle Management. This means the integration layer must be built and tailored to a customer’s needs.

Contact RK Rivera to discuss how we can help your business use CALM by designing and building a Integration Layer suitable for your business needs.

CUSTOMER ASSET LIFECYCLE MANAGEMENT

Salesforce to CALM